The inside base of bags are always smaller than the outside bag measurements found on the manufacturer’s website. The way to measure properly is to measure the inside base in-between the stitching right where the shaper will lay perfectly.
Yes, simply return it with a note stating who you are, which marketplace you purchased it from (Website), and what new size you’d like to: Base ShapersP.O. Box 111Northwood IA 50459 We will then remake your order for you and ship it out with no additional charge to you.
Our shop is open Monday – Friday. Your order will be made and shipped the following business day after you place your order.