If you purchased a custom order base shaper and gave the wrong measurements we offer free resizing. Simply send your shaper back with your name, place of purchase, and the new size you need to:
P.O. Box 111
Northwood IA, 50459
Authentic Bag - Base Shapers Guarantee
If you purchased a base shaper for a specific authentic bag and the shaper we sent you doesn't fit the bag we listed if for, we will replace your shaper without any return necessary. Simply send us a message through the marketplace you purchased it from. Include a picture showing it doesn't fit in your authentic bag and let us know the size you need.
Bought Wrong Item - Base Shapers Guarantee
If you purchased a base shaper for the wrong bag no worries. Simply return it for an exchange of equal or lesser value. You will not be charged an additional fee for exchanges. We'll also issue you a new tracking number when your replacement ships. Return to: